A national leader in the boutique fitness industry is seeking a qualified General Manager to focus on driving sales and service excellence for our luxury fitness brand. This is the perfect opportunity to be a part of an exciting startup experience, build community connections, and apply your expertise to drive our rapid new member growth journey.
POSITION: The General Manager will lead the delivery of our sales and membership growth targets. This role is comprised of 80-90% sales & marketing, and 10-20% staff management and studio operations.
REQUIREMENTS:
- 1+ years in the fitness industry and a passion for wellness
- 2+ years of sales and marketing experience
- Proven experience in social media marketing and grassroots community outreach marketing
- Confident in generating sales, completing cold calls, and converting leads
- Organized with strong attention to detail, able to multitask, prioritize, and meet deadlines
- Professional, punctual, reliable and relatable
- Ability to manage and drive multiple revenue streams including memberships and retail
- Data-driven, experienced with navigating CRMs, tracking and delivering metric targets
- Must be fluent in English and have excellent communication and strong interpersonal skills in person and over the phone
- Must be solution-based, results-oriented, possess a competitive spirit and ability to deliver with a sense of urgency
- Ability to recognize areas of improvement and make changes using good judgment
- Solid writing and grammar skills
- Trustworthy and ability to handle confidential information
- Ability to work harmoniously with co-workers, clients, and the general public
- Proficiency with computers and Studio software
- Candidates must be able to work a flexible schedule of up to 6 days a week, 50-60 hours including evenings and weekend availability
DUTIES:
- Lead generation including Grass Roots Marketing and networking
- Schedule and participate in networking/community events and studio promotions
- Secure and convert organic and digital leads
- Manage our social media presence and drive social media marketing campaigns
- Implement sales process to schedule prospects into first visit and membership sales
- Drive retail sales
- Manage the front desk to greet and check-in clients and prospects when they enter the studio
- Conduct tours of the facility while establishing a relationship and targeting an individual’s needs and wants
- Proficiency in gym management software and POS to include revenue reports, etc.
- Independently make decisions related to high-level customer service
- Maintain cleanliness and organization of the studio
- Enforce studio policies and procedures
- Hire and manage staff scheduling and meetings
- Any other duties as assigned
COMPENSATION & PERKS:
- Salaried position
- Commission paid on sales
- Monthly bonus if all sales goals are met
- Complimentary membership while employed
- Employee Retail Discount
- Retirement plan
Stretching is ancient, but StretchLab has redefined what it means to get a stretch.
Having someone with years of experience read your body, assess your needs and make sure that you have been thoroughly, expertly stretched is an experience like no other. To push you further than you can push yourself and open you up in ways that you just can't do on your own. Stretching is really good for you. Being stretched is the key to a longer and healthier life.
This franchise is independently owned and operated by a franchisee. Your application will go directly to the franchisee, and all hiring decisions will be made by the management of this franchisee. All inquiries about employment at this franchisee should be made directly to the franchise location, and not to Stretch Lab Corporate.
